A Business that Fits Their Taste

~ Doug Bivens & Marcia Krivonak of Tampa, FL

Doug Bivens and his business partner Marcia Krivonak of Tampa, Florida joined the Repicci’s “family” in 2009. Prior to Repicci’s, both Doug and Marcia were involved in franchise sales. From this unique perspective, Doug says he and his partner could see which companies had an “open door policy,” which both of them value. “You can simply pick up the phone,” Doug explains, and you are connected with Frank Repicci. “It’s a little more of a family feel,” comments Doug, adding, “honesty and availability” makes working with this franchisor very appealing.

Having come from careers in the healthcare industry, both Doug and Marcia were looking for a more relaxed business venture with a solid but simple structure and a feel-good vibe. Presently they are sharing responsibilities and have not needed to build a staff. Doug says that they service seven counties through school programs. All of their school clients are in some type of fundraising program, ranging from academic and athletic to art and they have even helped to raise money for a ballroom dance program. Doug and Marcia are looking at such possibilities for expansion as universities and large venues like Busch Gardens. They are also getting ready to add Repicci’s gelato to their selection of products, especially for big events like an upcoming Italian festival. They sometimes serve Repicci’s Italian coffee at select events, as well.

We’re not very sales-oriented,” quips Doug. “The business requires sales, but when we go into places, it’s easier to approach people. Our weapon is the taste of the product. That’s what brings people in.” Getting out in the community is an enjoyable part of the business, and “we get to have fun.” Doug reflects that this business does not attract angry or negative people, which is a welcome change from the healthcare industry and his work in management.

Explore the Wholesale Distribution turnkey franchise option

Discover the new Retail Event Operator franchise option

Fill out the form below to get started